PRIVACY POLICY AND PERSONAL DATA PROTECTION
ECP Cleaning company is committed to ensuring the highest level of protection for your personal data.
WHO COLLECTS YOUR PERSONAL DATA?
The data controller responsible for processing on the ecp-cleaning.com website is: Olivier Piroux
395 Rue Louis Lépine 34000 Montpellier
ECP Cleaning company, as the data controller, undertakes to comply with the provisions of Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms concerning automated processing of personal data, as well as Regulation (EU) No. 2016/679 of April 27, 2016, effective from May 25, 2018.
TO WHOM ARE YOUR PERSONAL DATA TRANSMITTED?
Your data is only transmitted to employees of ECP Cleaning company.
WHAT ARE THE PURPOSES OF PROCESSING YOUR COLLECTED PERSONAL DATA?
ECP Cleaning company collects and records personal data from its users (clients, prospects, and referrers) to perform the following processes:
- Creation and management of customer accounts
- Notification of new or modified services
- Response to inquiries and sending of commercial proposals by email (upon your request)
- Preparation of commercial statistics.
With the exception of commercial prospecting operations, ECP Cleaning considers that all the aforementioned processes are necessary for the execution of these services. Commercial prospecting operations are based on the consent of the data subject to the processing of their data.
HOW LONG WILL YOUR DATA BE RETAINED?
ECP Cleaning company will retain your personal data for the following periods:
All personal data collected from the “client” user will be retained for the entire duration of the commercial relationship and for a period of 5 years from the end of said commercial relationship (for example, from the date of your last purchase…). All personal data collected from “prospects or referrers” users will be retained for 3 years from the last contact initiated by the user (for example, a request for information on a product, a click on a hyperlink…).
WHAT ARE YOUR RIGHTS TO ACCESS PERSONAL DATA AND HOW TO EXERCISE THEM?
Any individual using the service has the right to exercise their rights of access, rectification, opposition, and erasure of their data in accordance with Articles 38 to 40 of the Law of January 6, 1978. Under Regulation 2016/679 of April 27, 2016, individuals have the right to restrict processing, erase their data, and data portability from May 25, 2018. These rights can be exercised by contacting ECP Cleaning company, which collected the personal data, as follows:
By postal mail:
ECP Cleaning
395 Rue Louis Lépine 34000 Montpellier
ECP Cleaning company will respond within a maximum period of 1 month after exercising the right. If the response is unsatisfactory, the data subject has the right to lodge a complaint with the CNIL (French Data Protection Authority).